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Communication Decisions Customer Care

The CDS Network Management Center (NMC) and Technical Service Center (TSC) are the primary points-of-contact that supports all customer telecommunications service requirements.

The CDS NMC is staffed to support all telecommunication services and technical issues for both domestic and international customers, 24 hours a day, 7 days a week.

Users can call 1-800-356-3815 or send an email to CDSNOC@CommunicationDecisions.com or to NOC@CommunicationDecisions.com with questions concerning the following areas:

         

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