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Online
Privacy Policy
Effective Date: April 1, 2009
CDS Telecom ("Company") is committed to protecting
your privacy. This privacy statement explains data collection
and use practices of the Company in connection with
this website (the "Site"). It governs your
use of the website and our services and products, including
all software, features, and tools offered by or through
us. By accessing the Site, you are consenting to the
information collection and use practices described in
this privacy statement. We do not sell any personal
information. The information that you provide will be
kept confidential and used to support your relationship
with us.
Collection of Your Personal Information
We may collect, store and use information that personally
identifies you (personal information) for defined purposed.
We may use the information to support and enhance the
relationship with you, such as receiving information
about our products and services, signing up for an event
or training, or when purchasing, downloading and/or
registering our products. The personal information we
collect may include, but is not limited to, the following:
1. Registration-related: name, title, company or organization
name, e-mail address(es), phone number(s), fax number(s),
work and/or home address(es), birth date, gender, information
about your job function, and general information about
your company or organization;
2. Transaction-related: shipping and billing information,
credit card information or other preferred payment means,
history of purchases;
3. Information about use: frequency of use, responses
to offerings, types of features used;
4. Customer service information: account information;
5. Aggregated information; and
6. Supplemented information about you received from
other companies.
The Site may also collect certain technical information
about your visit. It can include information, such as
the name of the Internet service provider and the Internet
Protocol (IP) address through which you access the Internet;
the type of operating system you are using, the date
and time you accessed the Site; the pages that you access
while at the Site, your manner of connecting to the
Internet, the Internet address of the website from which
you linked directly to our site, other information about
your geographic location, and the domain name of your
Internet service provider.
Use of Personal Information Collected
The personal information collected on this Site will
be used to provide the service(s) or carry out the transaction(s)
you have requested or authorized. In support of these
uses, we may use personal information to provide you
with more effective customer service, to improve the
Site and any related products or services, and to make
the Site easier to use by eliminating the need for you
to repeatedly enter the same information or by customizing
the Site to your particular preference or interests.
We may use your personal information to provide you
with important information about the products or services
that you are using, including critical updates and notifications.
Additionally, with your permission, we may share information
with our partners so they may send you information about
their products and services.
When you sign up to receive promotional e-mail, we may
use customized links or similar technologies to track
e-mail links that you click. We may associate that information
with your personal information in order to provide you
more focused e-mail communications or purchase information.
Each e-mail communication includes an unsubscribe link
allowing you to stop delivery of that type of communication.
We occasionally hire other companies to provide limited
services on our behalf, such as website hosting, packaging,
mailing and delivering prizes, answering customer questions
about products and services, and sending information
about our products, special offers, and other services.
We will only provide those companies the personal information
they need to deliver the service. They are required
to maintain the confidentiality of the information and
abide by this privacy policy, and are prohibited from
using that information for any other purpose.
We may share your information within the Company and
its business divisions. Your information will not be
shared with third parties unless it is necessary to
fulfill a transaction you have requested, or in other
circumstances in which you have consented to the sharing
of your information. They are required to protect this
information in a manner that is consistent with this
Privacy Policy. We may use your information to present
offers to you on behalf of business partners and advertisers.
These business partners and advertisers may receive
aggregate data about groups of users, but do not receive
information that personally identifies you.
We may also use the personal data collected for internal
purposes, namely, for solving technical problems, calculating
overall usage statistics, for internal marketing and
promotional purposes, product development, and content
improvement. We will not disclose to third parties any
individually identifying information, such as names,
postal and e-mail addresses, telephone numbers, and
other personal information that you voluntarily provided.
We may disclose personal information if required to
do so by law or in the good faith belief that such action
is necessary to (a) conform to the edicts of the law
or comply with legal process served on us or the Site;
(b) protect and defend the rights or property of the
Company; or (c) act in urgent circumstances to protect
the personal safety of our employees or agents, users
of our products or services, or members of the public.
We will cooperate with law enforcement authorities.
We reserve the right to transfer your personal information
in the event of a transfer of ownership, such as acquisition
by or merger with another company. In such an event,
we will notify you before information is transferred
and becomes subject to a different privacy policy. We
also encourage you to periodically check this page for
policy updates.
Access to and Ability to Correct Personal Data
Upon request via postal mail, e-mail, or telephone,
we will provide users a summary of your personally identifiable
information retained by us. You may modify, correct,
change or update personally identifiable information
that we have collected by the Site or may cause your
personal record to be removed from our database by contacting
us via postal mail, e-mail, or the telephone number,
as provided below.
CDS Telecom
45150 Russell Branch Parkway
Suite 303
Ashburn, VA 20157
571-209-5962
In addition, you may at any time opt out of having your
personal information used for any and all purposes by
contacting us by any means identified above.
Children Under the Age of 13
We do not knowingly solicit information from children
and we do not knowingly market the Site or its services
to children. No one under the age of 13 should submit
any personal information to us and/or the Site. If we
become aware that a person submitting personal information
to us through any part of the Site is a child, the information
will be deleted immediately. Therefore, we do not retain
any information about children that can be reviewed
or deleted. If a parent discovers that we have inadvertently
retained information on his or her child before we have
discovered and deleted it, then we will honor any requests
that the information be deleted.
Security of your Personal Information
We pay close attention to security. The Company is committed
to protecting the security of your personal information.
We use a variety of security technologies and procedures
to help protect your personal information from unauthorized
access, use, or disclosure. For example, we store the
personal information you provide on computer servers
with limited access that are located in controlled facilities.
Additionally, when we transmit sensitive personal information
(such as a credit card number) over the Internet, data
is encrypted using the Advanced Encryption Standard
(AES) specified by the National Institute of Standards
and Technology (NIST) FIPS-197. Then we protect the
information through the use of the Secure Socket Layer
(SSL) protocol.
We focus significant time and resources to ensure that
user accounts and information are not misused by employees.
A limited set of employees are authorized to access
user accounts. They are educated about the importance
of maintaining user privacy, and their access to user
accounts is recorded. Our employees can access accounts
and log data only for quality, security, audit, and
other internal business purposes. We also implement
technology and procedures to try to make sure that external
parties cannot access or modify users' personal information
on our servers. These technologies and procedures include
industry standard methods as well as our own proprietary
methods. Nevertheless, please note that we cannot guarantee
perfect security so that your personally identifiable
information will never be disclosed in a manner inconsistent
with this Privacy Policy.
Customized Experience
We may place Internet "cookies" on your hard
drives, or use Web beacons or similar technology to
enhance and personalize your experience on the Site.
A "cookie" is a small line of text that is
stored with your Web browser for record-keeping purposes
and helps us provide better service to you. When you
revisit the Site, we may recognize you by the Internet
cookie and customize your experience accordingly. We
only store the minimal amount of information required
to identify you. You may decline Internet cookies, if
any, by using the appropriate feature of their Web client
software, if available. However, declining to use cookies
may impede the ability of the Site to function properly.
When you perform a search within our Site, we may record
information identifying you or linking you to the search
performed. We may also record limited information associated
with every search request made by you and use that information
to, among other things, solve technical problems with
the service and to calculate overall usage statistics.
This information is used to help improve the Site, analyze
trends and administer the Site. Some of our sites collect
information about your hardware and software in order
to provide a requested service.
Links to Other Sites
We may provide links, in its sole discretion, to other
sites on the Internet for your convenience to locate
related information and services. These sites have not
necessarily been reviewed by us and are maintained by
third parties over which we exercise no control. Accordingly,
we expressly disclaim any responsibility for the privacy
policies, information collection practices, content,
accuracy of the information, and/or quality of products
or services provided by or advertised on these third-party
websites. Moreover, these links do not imply an endorsement
with respect to any third party or any website or the
products or services provided by any third party.
Changes to this Statement
We may occasionally update this privacy statement. When
we do, we will also revise the "last updated"
date at the top of the privacy statement. For material
changes to this privacy statement, we will notify you
either by placing a prominent notice on the home page
of our website or by directly sending you a notification.
We encourage you to periodically review this privacy
statement to stay informed about how we are helping
to protect the personal information we collect. Your
continued use of the service constitutes your agreement
to this privacy statement and any updates.
Contact Information
We are the sole operator of the CDS Telecom website.
We welcome your comments regarding this privacy statement.
Please contact the Compliance Officer at the address
provided below.
CDS Telecom
45150 Russell Branch Parkway
Suite 303
Ashburn, VA 20157
571-209-5962
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